OUR POLICIES
Copyright & Licensing Policy
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All text, photographs, and images are copyrighted by © Simply Reading, 2009-2024.
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All illustrations are copyrighted by © Darlene Mathieson, 2009-2024.
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The above copyrights apply to the website and our entire range of books, resources and information. All rights reserved worldwide.
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By purchasing a physical or digital product from Simply Reading, you are licensed to use it with any number of learners, for any length of time.​
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Our products may not be duplicated, copied, shared, or on-sold to other parents, caregivers, teachers, or tutors.​
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Others wanting to use our products will need to purchase their own licensed copy of the physical or digital product from Simply Reading.
Return & Refund Policy
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We pride ourselves on delivering quality books and resources. ​
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If you discover a minor fault, we will either repair, replace or refund your purchase price.​
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If there is a major fault, you may choose to opt for a replacement or a refund on your purchase price. ​
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We may require photo evidence of any faults, or return of the original product if it is to be replaced.​
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We do not offer returns or refunds if you have changed your mind, or your circumstances have changed.
Privacy Policy
Simply Reading New Zealand operates under New Zealand law, and has put in place the following Privacy Policy to protect your personal information when you submit, or we collect, your information via our website and/or online forms.
​1. What personal information do we collect?
By providing us with personal information, you consent to our collection, storage, use and disclosure of personal information in accordance with this privacy policy. "Online services" include services and information offered on our website at www.simplyreading.co.nz, our social media pages, and email communications.
You may give us personal information about yourself, such as your name, address, email address and telephone numbers, when, for example, you fill out forms on our website or purchase products and/or services from us. If you do not give this information, we may not be able to provide information, goods or services to you.
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We may use your personal information to process any transactions, help us develop, improve, manage, administer, and facilitate our services and business operations, to help us to develop our online services to be more available and user friendly, to administer your account, for safety and security issues, for our own internal purposes (such as risk management and staff training), to conduct market research, and for any other use associated with such purposes or which you may authorise.
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In addition, we may use your personal information to promote and market our products and services, or the products and services of others. However, any emails and texts will always include an "unsubscribe" facility.
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2. How do we use the personal information?
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We do not sell, trade or rent your personal information to others without your consent. However, we may use other companies and individuals to perform services on our behalf, such as sending emails and processing payments. They may have access to your personal information needed to perform and provide these services, but we will not authorise them to use your personal information for any purpose that is inconsistent with this privacy policy. We may also disclose your personal information where such disclosure is required by law.
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3. Will we disclose your personal information to others?
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We will use reasonable commercial endeavours to ensure that all personal information is securely protected against loss, unauthorised access and other misuse. This includes physical security, computer and network security, communications security and personnel security. However, we accept no responsibility for any loss, misuse, unauthorised access or disclosure, alteration or destruction of personal information which you submit to us. Please be aware that communications over the internet, such as emails, are not secure unless they have been encrypted.
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4. When can we contact you via email, text or telephone?
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We will take reasonable steps to ensure the personal information held by us is accurate. We will respond to any request by an individual to correct personal information held about that individual as soon as practicable following receipt of such request. You may obtain confirmation from us as to whether or not we hold personal information about you. You may also request access to or a copy of the information and/or request that corrections or changes are made to it. All requests of this nature should be directed to us by emailing info@simplyreading.co.nz.
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5. How do you update your personal information on file with us?
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We may review this policy from time to time and will notify you of any changes by posting an updated version on our website. Your use of our online services following any updates constitutes acceptance of this policy as amended. We recommend you regularly review the policy when you visit our website. If you do not agree with any aspect of the updated policy, you must immediately cease using any of our online services.
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6. What happens when we update our privacy policy?
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In accordance with the requirements of the New Zealand Privacy Act 1993, we have appointed a Privacy Officer. The Privacy Officer has statutory obligations to:
(a) encourage and ensure our compliance with the information privacy principles of the Privacy Act 1993;
(b) deal with requests made to us pursuant to the Privacy Act 1993; and
(c) work with the Privacy Commissioner on any investigation of us.
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If you have a privacy complaint, for example, you do not wish your personal information to be disclosed, you are receiving unwanted emails or texts from us, or would like further information about our privacy policy, then please contact the Privacy Officer in the first instance by emailing info@simplyreading.co.nz with the subject heading of your email “Attention Privacy Officer”.
This document represents the Simply Reading New Zealand Privacy Policy as at 1st August 2023.